Supreme Shutter Company offers a Limited Lifetime Warranty to the original purchaser of our Plantation Shutters for as long as original purchaser owns the home; transferable to a second homeowner, within reasonable and customary guidelines.
Supreme Shutter’s warranty does not cover any condition of damage to shutter from unauthorized repairs, accidents, alterations, misuse, abuse, act of God, normal wear and tear, exposure to elements, excessive humidity, fading, discoloration over time or failure to follow the instructions provided by Supreme with respect to cleaning or maintenance.
Improper, inappropriate, or unauthorized use – or - replacement parts, repairs or maintenance voids this warranty.
This warranty excludes all liability for removal of the shutter and reinstallation in the same or another window, or damage to the window frame, glass and any other portion of the window.
Due to manufacturing, natural variations in color, grain and texture in the products, Supreme Shutter Company is not able to guarantee exact matches on subsequent orders. Returns cannot be authorized due to these normal variations.
Repair or remake of defective products is the sole remedy under this warranty; and in no event shall Supreme Shutter Company be liable for costs to remove and/or reinstall the product. Repairs will be made with only like or similar parts. This warranty does not include trip charges.
Warranty claims must include details regarding the nature of the problem, location of the product, etc. This warranty is EXCLUSIVE AND IN LIEU OF ALL OTHER OBLIGATIONS, LIABILITIES OR WARRANTIES. All other warranties, both expressed and implied, are explicitly disclaimed. In no event shall Supreme Shutter Company be liable or responsible for INCIDENTAL OR CONSENQUENTIAL DAMAGES, or for any other direct or indirect damage, loss, cost, expense or fee.
Some states do not allow the exclusion or limitation of implied warranties, or incidental or consequential damages, so the above limitation may not apply to your state.
This warranty gives you specific legal rights, although you may have other rights, which vary from state to state.
This section sets forth the Terms and Conditions of sale for Supreme Shutter Company products. By completing a purchase with us, you agree to follow these Terms and Conditions; and to be bound by them.
Every effort has been made to ensure the accuracy in pricing, however, we cannot be responsible for typographical errors. We reserve the right to correct any errors or omissions. We are proud of our products and have referenced wood and manufacturing techniques in general terms throughout this website. Wood species, product composition and manufacturing techniques vary by product and may change over time without notice.
Final products may vary in color, finish, size, or other features.
When paying with credit card, the 50% deposit for the order amount will be charged to your credit card at the time the order is placed. The 50% balance payment will be charged to your credit card on the day of installation or delivery ( or on the day of shipping ).
We cannot accept order cancellations on any custom made product after 72 hours of order placement.
To obtain warranty service, please contact Supreme Shutters via email.
Plantation shutters are one of the few window coverings that will increase the value of your home, enhancing its appearance, while offering an element of energy efficiency. Shutters are considered “real property” - blinds or shades are not.
The most important attribute of Supreme’s hardwood plantation shutter, is its durability. Our hardwood plantation shutters are first and foremost handcrafted for maximum strength and durability. Supreme Shutter Company designs, measures, manufactures, and installs our shutters locally (shipping and/or installation services are provided throughout the USA). We stand behind our product, and offer a lifetime warranty.